Reference

How cricbaba Handles Your Personal Data

This Privacy Policy explains exactly what personal data cricbaba collects from you, why we collect it, how long we keep it, and what rights you hold over it.

Data collected only as neededNo third-party sale of your detailsYour right to access and correctSecure storage with encryptionContact us to request deletion

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What This Policy Covers and Where It Applies

cricbaba Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

cricbaba operates this Privacy Policy for accounts opened in regions where local law permits. We collect the data you provide at registration — name, email address, date of birth, and contact number — along with transaction records that arise when you deposit or withdraw using UPI,

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Paytm, or PhonePe. We also collect device identifiers, IP addresses, and session logs to keep your account secure and to comply with our legal obligations. All financial transaction data tied to UPI, Paytm, and PhonePe is stored in encrypted form and is never shared with marketing
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partners. If the law in your state or territory restricts online gaming services, this Policy still governs any data we have already collected, and you may request its deletion at any time.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access, correct, or delete the personal data we hold on your account, our privacy team is available around the clock.

Email Send a written request to our privacy address and we will respond within 72 hours, confirming receipt and providing a reference number for your case.

Live Chat Open the chat widget at any hour and ask for the privacy team directly. An agent will log your request and escalate it to our data-handling team the same day.

Contact Form Use the on-site form under Account Settings to submit a data request while logged in. This links your request directly to your account record and speeds up verification.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Our data-handling practices cover six key areas: encryption of stored data, cookie management, account security controls, data retention schedules, the right to request changes, and the process for contacting our privacy team.

Encrypted Storage

All personal data — including your registered mobile number, email, and UPI-linked payment records — is stored using AES-256 encryption. Access is restricted to authorised staff only, with activity logs reviewed weekly.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how you move through the site. You can adjust cookie preferences from the banner on your first visit or at any time in your browser settings.

Account Security

Two-factor authentication is available for all accounts. When you log in from a new device, we send a verification code to your registered number to confirm it is you before granting access to wallet and history pages.

Retention Schedule

Transaction records, including Paytm and PhonePe payment history, are retained for the period required by applicable Indian financial regulations, after which they are permanently deleted from our servers and backups.

Requesting Changes

You may ask us to correct inaccurate details or update your contact information at any time. Submit a request via live chat or email, and we will action verified corrections within five working days.

Data Deletion Rights

Where no legal or regulatory obligation requires us to retain your data, you have the right to request full deletion of your account record. We will confirm completion in writing within 30 days of a verified request.

Answers to Common Questions About Your Data

The questions below cover the data rights that Indian account holders ask about most frequently — from what we collect at sign-up to how you can ask us to delete your record. If your question is not listed here, our privacy team is reachable via email or live chat at any time.

We collect your name, email address, date of birth, mobile number, and the payment identifiers associated with UPI, Paytm, or PhonePe transactions. We also log your device type and IP address to secure your account and detect unusual access.

We do not sell your data to advertisers or marketing companies. We may share transaction records with payment processors like UPI and Paytm only to the extent needed to complete or verify a transfer, and with regulators where the law requires it.

Registration data is kept for as long as your account is active. Payment records linked to UPI, PhonePe, and Paytm are retained for the period mandated by applicable Indian financial regulations, then permanently deleted from all servers and backups.

Submit a data-access request by email or through the contact form in your account settings. We will send a copy of your stored data in a readable format within 30 days of verifying your identity, at no charge.

Yes. Contact us via live chat or email with the correction you need. After we verify that you are the account holder, we will update your record and confirm the change in writing within five working days.

When you close your account, we delete or anonymise personal data that we are not legally required to retain. Transaction histories subject to Indian financial regulations remain on file for the statutory period, then are permanently erased.

We use session cookies for login continuity and analytics cookies to understand site usage. You can manage or withdraw consent for non-essential cookies at any time through the cookie banner or your browser settings without affecting your account access.

How cricbaba Handles Your Personal Data

How to Contact Us About Your Data

How We Protect and Manage Your Information

Encrypted Storage

Cookie Controls

Account Security

Retention Schedule

Requesting Changes

Data Deletion Rights

Answers to Common Questions About Your Data

01 What personal data does cricbaba collect when I open an account?

02 Does cricbaba share my personal data with third parties?

03 How long does cricbaba keep my account and payment data?

04 How can I see the personal data you hold on me?

05 Can I ask cricbaba to correct or update my personal details?

06 What happens to my data if I close my account?

07 How does cricbaba use cookies, and can I turn them off?

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